Our Training Team
Area Manager for Residential Services, Specialists and Training
Sue joined Cavendish Care in Nov 2015 after previously working within Health and Social Care for nearly 25 years with one of the leading charities, providing specialist services across the country.
Sue first started working in this field in 1991, when she focused on supporting people with profound physical disabilities. In 1999 she was offered an exciting opportunity to develop Autism Services in West Sussex and over the next 12 years she had a key role in opening a number of specialist registered homes providing accommodation, learning and support for 38 adults with complex needs and autism. She was a registered Manager at 3 sites for more than 8 years
Sue was also very involved in the training of staff, and undertook a number of training opportunities including Ptlls , becoming an Assessor of NVQ’s and QCFs, also an Internal Verifier as well as a qualified Coach. In 2011 she was promoted to the role of Divisional Manager and was responsible for the Autism Division within the Charity. Working across the country at 17 specialist sites, including a school in Ascot, and Learning and Development Centres as well as small and larger residential homes.
Sue heard about Cavendish Care almost by chance, and she has said that immediately she felt attracted to the Cavendish values and objectives and was thrilled to be able to join the team as Area Manager for Residential Services, Specialists and Training.
“Placing clients in the centre of decision making and empowering individuals to live their lives their way, is what makes coming to work a joy. Cavendish really do care, and they have the drive and ambition to make a real difference to those they support. The staff have made me feel very welcome, the proprietors are completely dedicated. There is a strong commitment to ensuring that staff are valued , well trained and confident professionals, I am really excited by being part of this company”
Health and Safety Trainer
Seamus has joined the training team leading the Health & Safety and First Aid Training. Seamus brings a wealth of knowledge to the First Aid Training following a career in the Ambulance Service. He believes his past experiences of medical emergencies will allow a slightly more realistic approach to scenario based training.
Seamus’ Health & Safety role within the company means he can ensure the entire staff base receive training to the high standards that Cavendish Care thrive for in our houses. Seamus’ role within our houses mean that training can be tailored to the environments our team’s work in on a day to day basis.
“I am thrilled to be a part of the Training and Development team at Cavendish Care, and am working to ensure all training within my remit remains current, up to date and as relevant to the industry we serve as possible. The sessions I have delivered so far have very well received by the teams attending and my aim is to make the sessions as enjoyable as possible while ensuring the correct understanding of the topics cover.”
Denise become aware of Cavendish Care when working as a fulltime teaching assistant at a local school in Crawley. She felt that Cavendish Care would be both interesting and rewarding as a profession. Denise therefore joined Cavendish Care in September 1999 as a part time Support Worker at Chippings. Due to ongoing work commitments outside Cavendish Care, Denise left Chippings in 2001. However having enjoyed her role within this house she decided to leave the teaching assistant role and returned to Chippings as a Full Time Support Worker three years later.
While working at this house Denise completed her NVQ level in Health and Social Care. She then took on the responsibility of “in house” Medication Officer, ensuring that the medication was being managed and administered appropriately. To develop her knowledge further, Denise also completed Advanced Medication training and Medication Competency training through Opus Pharmacy Services. Denise’s responsibilities began to expand as the company grew, and as a result, Denise’s role also developed. She began visiting other homes within Cavendish Care , providing staff guidance and support and liaising with health professionals involved in the clients and tenants health and wellbeing.
In 2010 Denise was offered the opportunity to diversify from her role as a Support Worker and take up the fulltime position of Healthcare Co-ordinator. This enabled her to visit the homes within Cavendish Care on a more regular basis ensuring the highest of quality of support in all areas of health.
“Twelve years on and I feel lucky to be part of a very committed and caring company. I feel Cavendish Care is dedicated to improving and promoting independence for all clients and tenants. It’s great to be part of such a dedicated team”
Dan has a BSc. (Hons) in Psychology and has worked in the field of Autism, learning disabilities and challenging behaviour since 2008, his previous roles have included being a teaching assistant, support worker and residential care support worker.
In 2012 he became deputy manager of the Positive Behaviour Support department at The Loddon School before being promoted to the manager’s position in January 2014. The key responsibilities of that role included overseeing the behaviour strategies for all students, developing targets/coping strategies to reduce behaviours of concern, training and data analysis.
In March 2017 Dan joined Cavendish Care in the Behavioural Support Specialist’s role; he will be managing a caseload of behaviour referrals, supporting/advising staff on behavioural issues, conducting functional assessments and leading Positive Behaviour Support, Autism & Communication trainings.
“I am delighted to have joined Cavendish Care in this role, I am very passionate about positive behaviour support and I am looking forward to supporting the clients and staff here”
Learning and Development Manager
Chris delivers several of our training courses for both the induction of new staff members as well as ongoing and annual training for existing teams, including Safeguarding of Adults, Equality and Diversity, Mental Capacity and Dignity in Care.
Chris also delivers areas of our management training program for new and developing managers to support with their ongoing progression.
“Training and development is the key to having a skilled and knowledgeable team which is essential for us to deliver our expected standards of service. It allows us to meet the industry requirements for compliance and mandatory training, but it also enables us to focus on the continuous improvement of all of our employees”
The aim of our training is to give our staff the understanding they require to carry out their roles safely and to the standard which we expect. This training not only embeds vital knowledge for our team members to deliver outstanding service to our clients every day, it also empowers them to introduce new ideas to improve the service we offer, while promoting best practice and our company values.
“Structuring training to reflect the information which needs to be learnt, and in a way which applies this information to each individual ensures it is as effective as possible. Ensuring the training is engaging and interactive reinforces the retention of this information, and the use of ‘scenario-based’ training allows our staff to put this information into practice in a controlled environment before applying it in their daily roles.”
Supported Living Manager
Dan has worked in the Health and Social care sector since 2011.
Dan started his career as a support worker in a residential home for children with learning disabilities, epilepsy, autism and challenging behaviour.
He then went on to improve his knowledge of the sector by achieving an NVQ Level 3 Diploma in Health and Social Care and was promoted to Assistant Manager.
Dan continued to further his career and joined Cavendish Care in 2016 as a House Manager for one of our supported living houses.
Since joining Dan has completed his NVQ Level 5 Diploma in Leadership for Health and Social Care, for both adults and children. He has also accomplished a Level 3 & 4 Diet Specialist Nutritional course to become company’s “in house” nutritionist; Dan has also completed an instructor course to be able to teach PROACT-SCIPr-UK®.
“I am very excited to promote the ethos of PROACT-SCIPr-UK® and help Cavendish staff improve their knowledge and understanding of behaviours, to ensure we provide the highest quality of care for our clients. I am very passionate about what we do here at Cavendish Care. I’m glad I can be part of a team that want to continually improve our working practices and help promote the individuality of the people in our care, ensuring a person centred approach is upheld.”